 Today’s businesses are
becoming more complex while demand for a
high service level is growing at an
extraordinary rate. As a result, a
service desk that acts proactively is
critical.
Automated’s service desk solution is
designed to provide fast, accurate and
personalized resolution of technical
problems for employees and IT support
organizations. Its innovative knowledge
tools speed up the problem resolution
process, ensuring improved service
productivity while making end users
self-sufficient. The integrated service
desk functionality allows organizations
to manage crucial support and service
processes to successfully deal with
today’s complex IT management challenges
and to meet different service level
agreements.
For enquiries, please
contact
us. |
